2771An investigation into the current situation of passenger services department at Vietnam airport ground services company limited - Danang branch and some solutions to improving its service quality
Chapter 1. Is the theoretical background of the airport ground services company and customer services; Chapter 2. Is the case description of an introduction about VIAGSDAD as well as Passenger Services Department and passenger service procedures of each flight; Chapter 3. Is the analysis and evaluation through the results of real situations, advantages and dis advantages.
2772An investigation into the current situation of service management of the chef restaurant and some suggestions to improve it
Theoretical background such as the concepts of tourism, tourist, restaurant business and the concept of service management. Introduce generally about Hoi An tourism as well as its strengths and weaknesses, introduce about The Chef restaurant. Analysis the chef restaurant's business berween 2013 and 2015, the real situation of service management in the restaurant.
2773An investigation into the current situation of service quality of front office at vinpearl resort & spa Hoi An and some suggestions to improve its quality
Part A: Introduction; Part B: Development There are 3 chapters in this part: Chapter 1. Case description, Chapter 2. Analysic and Evaluation, Chapter 3. Suggestions; Part C: Conclusion.
2774An investigation into the current situation of services of Aloha restaurant at Holiday Beach Da Nang Hotel & Resort and some solutions
Based on the results in practicing time, experience in Holiday Beach Hotel and studying time at Duy Tan University, this graduation paper presents some basic concepts of service, some problems about restaurant business. Besides, this study also presents about Holiday Beach overview, situation of Waitress/Waiter at hotel and analyze the Restaurant of hotel. Finally, author will give out some suggestions and policies in order to improve the quality of service at the Restaurant for hotel. And author hope from the suggestions which have been pointed out, it will improve the quality of service at the Restaurant at Holiday Beach hotel.
2775An investigation into the current situation of the reception department at Lang Co beach resort and some suggestions for elevating its service quality
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
2776An investigation into the current situation of tour programs at Hanoitourist Travel company and some solutions to improving its quality
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
2777An investigation into the current situation of tour programs At Vitraco Tourism Company and some solutions to improve the tour quality
After applying for an internship at the Vitraco Tourism Company for a while, I have been exposed to the reality of the company, especially the tour operator. I have researched and investigated the quality of travel program services at this company. My graduation materials were made to analyze the strengths and weaknesses of the company's travel programs. After that, author will give some suggestions to improve the quality of the travel programs. author hope that in the future Vitraco Tourism Company will be a growing company and attract more customers.
2778An investigation into the current situation of tourism destination management in three Central Coast Provinces and suggestions to constructing a brand "3 provinces - 1 destination"
Analysing discourse features of Tourism Destination Management and exploiting and conditions to develop tourism the three Central Coast Provinces, and suggestions to constructing a brand "3 provinces - 1 destination".
2779An investigation into the current situations of the reception department at Pullman Danang Beach Resort and some suggestions for enhancing its service quality
Provide in-depth knowledge of the tourism and hospitality industry; Expand the theories of the hospitality industry, front office, and quality of service in a hotel and show the problems in the hotel; Explore the tactic of professionally serving guests within the welcome industry; Perceive the reception department roles and impacts likewise as some solutions to boost the standard of service of this department.
2780An investigation into the current situations of the reception department at Thanh Tam seaside resort and some suggestions for enhancing its service quality
Part A: Introduction; Part B: Development (Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: Analysis and evaluation; Chapter 3: Analysis and evaluation); Part C: Conclusion and suggestions