2731An investigation into factors affecting customer satisfaction on reception department at Maximilan Danang beach hotel and some solutions for improving customer satisfaction
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
2732An investigation into factors affecting customer satisfaction on reception department at pearl river Hoi An hotel and some solutions to improving the service quality
Chapter 1. Mentions the theoretical background; Chapter 2. Refers to a case description; Chapter 3. Discusses an analysis of the factors that affect customer satisfaction with the hotel reception and the actual situation of the reception process, besides pointing out the advantages and disadvantages to giving solutions.
2733An investigation into factors affecting customer satisfaction on reception department at Seashore Hotel and apartment danang and some solutions for improving customer satisfaction
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
2734An investigation into factors influencing consumer behavior at Hoang Anh Gia Lai Hotel in Da nang city and some suggestions
An investigation into factors influencing consumer behavior at hoang anh gia lai hotel in Da Nang city and some suggestions. This graduation paper is a study about the consumer behavior at HAGL PlazaHotel to know the significance of the consumer behavior to the development of the hotel and through the analysis to limit bad influences to business activities of the hotel.
2735An investigation into front office department at Golden Sea Hotel Da Nang and some solutions to overcoming its shortcomings
In the first chapter, the different definitions about hotel that are closely related to each items of this study. Those definitions are presented clearly. Chapter II presents the general information, the real situation of front office department of Golden Sea Hotel; Chapter III focuses on analyzing the real situation of front office department of Golden Sea Hotel.
2736An investigation into front office department at Vanda Hotel and some solutions to overcoming its shortcomings
Part A includes the rationale for choosing the topic, the aims and objectives of study, the scope of the organization of the study; Part B includes theoretcal background, case description, analysis and evaluation; Part C includes conclution and suggestions.
2737An investigation into improving the service quality of the reception department at Capella hotel Da Nang city
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
2738An investigation into outbound and travel services at vitours and some solutions to better the service
Theoretical background, case description, analysis and evalution, difficulties and solutions. Suggestions and conclusion.
2739An investigation into real situation and solutions to attracting mice domestic tourists to Bamboo Green
Chapter 1: Theoritical background; Chapter 2: Suggested translation; Chapter 3: Analysis and evaluation.
2740An investigation into real situation and solutions to improving quality of food and beverage department and attracting ASIAN tourists to Golden Sea Hotel
Theoretical background in the studying aim of the topic. Focuses on describing Golden Sea Hotel and real situation of tourist marketing at Golden Sea Hotel. Concentrating on analyzing Golden Sea Hotel guests situation from 2014 to 2015 as well as the current policies that the restaurant and hotel applies for their guests.