CSDL sách
001
000005946
003
LDTU
020
$a0131711490
041
$aeng
082
$a647.94 068
100
$aHayes, David K. $etác giả
245
$aHotel operations management: second edition
260
$aNew Jersey $bPrentice Hall $c2007
300
$a570 p. $c29 cm
520
$a1. The hotel industry: overview and professional career opportunities; 2. The hotel general manager; 3. Management, supervision, and service skills for the GM; 4. Human resources; 5. Accounting; 6. Revenue management; 7. Sales and marketing; 8. The front office; 9. Housekeeping; 10. Food and beverage; 11. Facility engineering and maintenance; 12. Safety and property security; 13. Franchise agreements and management contracts; 14. Purchasing a hotel; 15. Managing in the global hotel industry.
650
$aHotel management
653
$aHotel management
852
$a209 Phan Thanh $bTiếng Anh
911
Trần Thị Hậu
927
Mua
928
17211
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