001
000006812
003
LDTU
020
$a0748717447
041
$aeng
082
$a910
100
$aWard, John $etác giả
245
$aGNVQ Advanced Leisure and Tourism $cJohn Ward, Phil Higson and William Campbell
260
$aU.K $bNelson Thornes Ltd $c1994
300
$a317 p. $c26 cm
520
$aIt contains detailed information on topics such as health and safety, customer service, marketing, information services, teamwork, planning, and evaluation. The text covers all the GNVQ unit requirements. Activities throughout aim to develop knowledge and core skills, and assignments at the end of each section provide evidence of achievement. The book is based around real case studies taken from the authors' experience in the industry.
650
$aTourism
653
$aLeisure
700
$aHigson, Phil $e tác giả
852
$a209 Phan Thanh $bNgoại văn
911
Trần Thị Hậu
927
Tặng
928
32296
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