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Finance basics : decode the jargon, navigate key statements, gauge performance

Nhóm Tác giả: Harvard Business Review Press

Presenting to Why understand finance?; Navigating the three major financial statements; Using the statements to measure financial health; Preparing a budget; Calculating return on investment; Tracking performance.

Difficult conversations : craft a clear message, manage emotions, focus on a solution

Nhóm Tác giả: Harvard Business Review Press

Presenting to What makes a conversation difficult?; Think it through; Prepare for the difficult conversation; Conduct the conversation; Follow through; Become a better communicator.

Clash of the generations : managing the new workplace reality

Tác giả: Valerie M Grubb

Presenting to 11 chaoets: The new workplace reality; Defining the generations; Fostering a culture of inclusion; Setting the stage for great performance; Being an inclusive manager; Promoting growth opportunities; Managing differences in work ethic; Managing differences in work-life balance ...

Hotel pricing in a social world : driving value in the digital economy

Tác giả: Kelly A. McGuire, Jeannette Ho

Part 1: New analytics for a environment. Part 2: The expanding role of revenue management. Part 3: The future of revenue management.

The connectors : how the world's most successful businesspeople build relationships and win clients for life

Tác giả: Maribeth Kuzmeski

Part 1. Winning business with relationships; Part 2. How do they do it? the 5 traits of connectors; Part 3: Applying the 5 connector traits; Part 4. Power tools for relationship building.