ý kiến bạn đọc

Supervisory skill builders for restaurant and foodservice operations : you as a supervisor: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview, How well do you understand foodservice supervision?; Supervision in the foodservice industry; Making diversity work; Becoming a foodservice supervisor; Functions of management.

Supervisory skill builders for restaurant and foodservice operations : motivation and team building: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you motivate employees and promote team building?; What motivates employees?; Team building; Group dynamics; Training a diverse team; Stages of team development; Maintaining teamwork with problem-solving strategies.

Supervisory skill builders for restaurant and foodservice operations : conducting orientation and training: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you conduct orientation and training?; Orientation; Diversity training; Training; The four- step training method; Make training stick;...

Supervisory skill builders for restaurant and foodservice operations : handling problems and conflict: 3th ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you handle problems and conflict?; Problem-Solving; Problem- Solving through diversity; Conflict; Tension in the workplace; Managing difficult people.

Supervisory skill builders for restaurant and foodservice operations : effective communication: 3rd ed.

Nhóm Tác giả: A nonprofit educational foundation

Overview; How well do you communicate?; Myths of communication; Roadblocks to effective communication; Communicating with a diverse audience; The elements of communication; Nonverbal communication; Verbal communication; Listening; Using communication resources; Using the telephone.