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The improvement process : how America's leading companies improve quality

Tác giả: H. J. Harrington

Very informative book on how many companies in the U.S. work to improve the quality of their products and services.

Technically-write! : communicating in a technological era

Tác giả: Ron S. Blicq

Chapter 1: A technical person's approach to writing; Chapter 2: Meet "H. L. Winman and Associates"; Chapter 3: Technical correspondence; Chapter 4: Short informal reports; Chapter 5: Longer informal and semiformal reports; Chapter 6: Formal reports; Chapter 7: Other technical documents; Chepter 8: ...

The craft of windows 95 (TM) interface design : click here to begin

Tác giả: Alex Calvo

This book will help guide the reader to a better understanding of how to make Windows software simple to navigate and a pleasure to use. The author concentrates on the development of user-interfaces for Windows 95 and NT software and introduces some important design techniques such as prototyping, ...

The Stephen Cobb user's guide to filemaker

Tác giả: Stephen Cobb, Chey Romfo

Author Cobb has teamed with veteran computer user Romfo to provide a comprehensive course in tapping the power of Filemaker II, the #1 bestselling database product for the Macintosh. The authors worked directly with the software publisher on the book.

The year 2000 software problem : quantifying the costs and assessing the consequences

Tác giả: Capers Jones

An executive overview of the year 2000 problem and why it is significant; A discussion of the impact of repairing databases, repositories, and data warehouses; An explanation of the litigation risks and liability issues associated with this problem; A description of the important topic of year 2000 ...