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The hotel and restaurant business (Hospitality, travel & tourism)

Tác giả: Donald E. Lundberg

It provides up-to-date information on hospitality-specific human resources and human relations issues, the global nature of the hotel and restaurant business, recent changes in hotel development and financing brought about by the recessional economy, growth in the institutional segment of the ...

Operations Management for the Hospitality Industry : a resource based approach

Tác giả: Nick Johns

Providing the basis for a complete marketing course or module for students of hospitality and tourism, this text functions as an integrated guide for full-time degree or diploma students, or those on postgraduate or short courses. Each chapter has review questions and exercises.

Food & beverage provision

Nhóm Tác giả: Operational management

Presenting to styles of service, table service, counter service, planning and design, sales control.

The world of the international manager

Tác giả: John Hutton

Taking a global viewpoint, the role of the multinational enterprise, strategic thinking for international markets, analysing global opportunity and risk,..

The Iso 14000 handbook

Tác giả: Joseph Cascio

A pracyical, comprehensive guide to ISO 14000 standards implement and environmental management system certification.