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HBR's 10 must reads : the definitive management ideas of the year from Harvard Business Review 2018

Nhóm Tác giả: Harvard Business Review Press

Contents: Customer loyalty is overrated; Noise: how to overcome the high, hidden cost of inconsistent decision making; Visualizations that really work; Right tech, wrong time;How to pay for health care; The performance management revolution; Let your workers rebel; Why diversity programs fail; What ...

Competing on analytics : the new science of winning; with a new introduction

Tác giả: Thomas H. Davenport , Jeanne Harris

Part 1. The nature of analytical competition; Part 2. Building an analytical capability.

Conscious capitalism field guide : tools for transforming your organization

Tác giả: Raj Sisodia, Timothy Henry

Part 1. Higher purpose; Part 2. Stakeholder orientation; Part 3. Conscious culture; Part 4. Conscious leadership; Part 5. Implementation.

Everyday emotional intelligence : big ideas and practical advice on how to be human at work

Tác giả: Daniel Goleman; Annie McKee; Shawn Achor

Section One. What is emotional intelligence?; Section Two. Self-awareness; Section Three. Manage your emotions; Section Four. Everyday emotional intelligence; Section Five. Dealing with difficult people; Section Six. Understand empathy; Section Seven. Build your resilience; Section Eight. ...

Playing to win : how strategy really works

Tác giả: A G Lafley; Roger L Martin

Contents: Strategy = choice; What is winning?; Where to play; How to win; Playing to your strengths; Managing what matters; Thinking through strategy; Shortening your odds.