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Managing housekeeping operations

Tác giả: Aleta A. Nitschke, William D. Frye

Presenting the role of housekeeping in hospitality operations, environmental and energy management, planning organizing the housekeeping department, housekeeping human resource issues, managing inventories, controlling expenses.

Housekeeping management

Tác giả: Casado, Matt A.

Part one: Introduction to housekeeping management; Part two: Organization of the housekeeping department; Part three: Technical skills management; Part four: Human resources management; Part five: Administrative controls.