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Cruise operations management

Tác giả: Philip Gibson

Provides a comprehensive and contextualised overview of hospitality services for the cruise industry. This book discusses issues such as the history and image of cruising; designing a cruise and itinerary planning roles and responsibilities on a cruise ship customer service and passenger profiles ...

Human Resources Management in the Hospitality Industry

Tác giả: David K Hayes, Jack D Ninemeier

This book approaches hospitality human resource (HR) management as a decision making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR ...

Essential oils in food preservation, flavor and safety

Tác giả: Victor R Preedy

This book provides an authoritative synopsis of many of the complex features of the essential oils as applied to food science, ranging from production and harvesting, to the anti-spoilage properties of individual components. It embraces a holistic approach to the topic, and is divided into two ...

Culinary math

Tác giả: Blocker, Linda

This book overing topics such as calculating yield percent, determining portion costs, changing recipe yields, and converting between metric and U.S.

Revenue management for the hospitality industry

Tác giả: David K Hayes, Allisha A Miller

Part 1: Revenue management principles. Part 2: Revenue management for hoteliers. Part 3: Revenue management for foodservice operators. Part 4: Revenue management in action.