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Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

Tác giả: Joseph A Michelli

It offers five principles such as Principle 1. Savor and elevate; Principle 2. Love to be loved; Principle 3. Reach for common ground; Principle 4. Mobilize the connection; Principle 5. Cherish and challenge your legacy.

Creating business plans : gather your resources, describe the opportunity, get buy-in

Including 6 chapters such as 1. Why write a business plan?; 2. Describing the opportunity; 3. Introducing your management team; 4. Bringint your product to market; 5. Projecting financial risk and reward; 6. Attachments and milestones.

Playing to win : how strategy really works

Tác giả: A G Lafley; Roger L Martin

Inclung 8 chapters such as 1. Strategy = choice; 2. What is winning?; 3. Where to play; 4. How to win; 5. Playing to your strengths; 6. Managing what matters; 7. Thinking through strategy; 8. Shortening your odds.

The solution revolution : how business, government, and social enterprises are teaming up to solve society's toughest problems

Tác giả: William D Eggers; Paul Macmillan

1. Introduction : The power of the solution economy : the new trillion-dollar market for public good; 2. The wavemakers : the rising new players engaged in delivering societal solutions; 3. Disruptive technologies : creating the ability to mobilize massive resources; 4. Business models that scale : ...

THE SIX SIGMA WAY : how to Maximize the impact of your change and improvement efforts

Tác giả: Peter S Pande; Robert P Neuman; Roland R Cavanagh

It explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer ...