CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and some solutions for improving the service quality of the reception department at Doan An Dieu Duong 27 Da Nang hotel
- Tác giả: Huynh Thi Thuy Vy |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Mandila Beach Hotel
- Tác giả: Doan Thi Tuong Van |
- Giảng viên hướng dẫn: Duong Huu Phuoc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving english skills of the housekeeping department at Wyndham Danang Golden Bay
- Tác giả: Nguyen Thi Ngoc Huyen |
- Giảng viên hướng dẫn: Do Thi Kim Cuc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into the real situation and some solutions for improving the service quality of the reception department at Pho Hoi Riverside Resort
- Tác giả: Nguyen Thi Tuong Vi |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
An investigation into strengths and weaknesses of tour guide department at Fiditour company and some solutions for improving its service quality
- Tác giả: Võ Thị Hồng Diễm |
- Giảng viên hướng dẫn: Nguyễn Quỳnh Chi, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.