CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into real situation and solutions to improving quality of food and beverage department and attracting ASIAN tourists to Golden Sea Hotel
- Tác giả: Le Thi Tuong Vi |
- Giảng viên hướng dẫn: Le Dieu My, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background in the studying aim of the topic. Focuses on describing Golden Sea Hotel and real situation of tourist marketing at Golden Sea Hotel. Concentrating on analyzing Golden Sea Hotel guests situation from 2014 to 2015 as well as the current policies that the restaurant and hotel applies for their guests.
A study strength and weakness of the performance of receptionists at Bamboo Green Hotel and some suggestions to improve it
- Tác giả: Nguyen Thi Thuy Linh |
- Giảng viên hướng dẫn: Le Thi Hoang Van, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background focuses on some basic concepts related to hotel and hotel business. Case description introduces general information about Bamboo Green Central, and the service quality at the hotel. Analysisband evaluation analyses some strong and weak points of the performance of receptionists at the hotel.
An investigation into real situations of reception department and some solutions to enhancing the efficiency of Gold II Hotel
- Tác giả: Tran Thi Thoai Vy |
- Giảng viên hướng dẫn: Nguyen Thi Kim Man, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background. The operational status and service quality of reception department - Gold II Da Nang Hotel. Analysis and evaluation. Suggestions.
The real situation of and some solutions to improving the food service at Grand Sunrise II Hotel
- Tác giả: Duong Xuan Trang |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
Theoretical background about Food and Beverage service. Case description describing the overview of Grand Sunrise II Hotel and Food and Beverage service at this Hotel. Includes real situation about Food and Beverage service with the analysis and evaluation.
Real situations of reception department and solutions to improving service quality of reception department at Blossom Hotel
- Tác giả: Ngo Tran Ngoc Tram |
- Giảng viên hướng dẫn: Luong Kim Thu, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Study the real situation and some solutions to improve the service quality of the reception department at Blossom Hotel. Present some tables on Vietnam tourist arrivals and workforce of reception department at Blossom Hotel to make my paper clearly. Evaluate and give some solutions for the reception department.