CSDL Luận văn _ Luận án
Khoa Tiếng Anh
An investigation into the real situation and solutions to improving the quality of human resources at Royal Lotus Danang hotel
- Tác giả: Tran Thi Thu Ha |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
An investigation into the real situation and some solutions for improving the service quality of the housekeeping department at Silkotel Hoi An
- Tác giả: Tran Thi Yen Nhi |
- Giảng viên hướng dẫn: Duong Huu Phuoc, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
An investigation into the real situation and some solutions for improving the service quality of the spa at New Orient Hotel
- Tác giả: To Anh Thu Thao |
- Giảng viên hướng dẫn: Nguyen Xuan Tich, M.A. |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
An investigation into factors affecting customer satisfaction on reception department at Maximilan Danang beach hotel and some solutions for improving customer satisfaction
- Tác giả: Nguyen Thi Lan Anh |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.
An investigation into the real situation and some solutions for improving the quality of guest service department at Le Sands Oceanfront Danang Hotel
- Tác giả: Nguyen Thi Hong Quyen |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien, M.A |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.