CSDL Luận văn - Luận án

Trở về

An investigation into the real situation and some solutions for improving the professionalism of the Food and Beverage department at Furama Resort Da Nang

Tác giả: Doan Thi Thanh Tam

Giảng viên hướng dẫn: MA. Do Thi Kim Cuc

Số trang: 66 p.
Chuyên ngành: Tiếng Anh Du lịch
Mã phân loại: 420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản: Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản: 2022
Ngôn ngữ: Tiếng Anh
Chủ đề: English--Tourism
Tóm tắt:

Chapter 1: Introduction of the reason for choosing the topic and research content: objective, scope, method; Chapter 2: Definition of the restaurant and theoretical basis related to service quality of the restaurant; Chapter 3: Introduction of Café Indochine Restaurant, the business situation of the restaurant in the period of 2019 -2021; Chapter 4: Analyzing and evaluating service quality at Café Indochine Restaurant; Chapter 5: Presenting the difficulties and then giving appropriate solutions to overcome to improve the quality of the restaurant and attract customers; Chapter 6: Summary of restaurant service quality research results and solutions for faculty of English of Duy Tan University.

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