1 Media relations and network information management - key issues to handling social media crisis in enterprises = Quan hệ báo chí và quản trị thông tin mạng – những vấn đề mấu chốt để xử lý khủng hoảng truyền thông tại các doanh nghiệp / Hoang Thi Huong, Tran Thai Bao // .- 2021 .- Số 02(45) .- P. 152-159 .- 658

Media relations is one of the very important tools of PR (Public Reations) and also an effective tool in handling media crisis. In addition, in the current technology boom, managing - controlling information sources on social networks is a difficult job that requires the media departments of enterprises to set up strategies and enhance skills to limit the risks brought by communication crises.