701A case study of the current situation of check-in division at vietnam airport ground services company limited and solutions to improve the quality of aviation services at Danang Airport
Chapter 1: Theoretical background; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
702A case study of the current situation of marketing activities at sales department and solutions to attracting international tourists to An Ny travel company in Hoi An
Theoretical background, the real situation about marketing activities in Sales Department, analysis and solutions to attract international tourists, evaluation of the prospects for developing of Sales Department and the existing weaknessess of the marketing activities.
703A case study of the current situation of the guest ralation department at Crowne Palza Da Nang and solutions to improving its service
Introduces the theoretical background related to hotel; Introduces on Crowne Palza Da Nang; The main point in this chapter is focusing on the factors of guest relation staff and analyzing of strengths, weaknesses of front office of Crowne Palza Da Nang.
704A case study of the current situation of the reception department at Bamboo Green Hotel and solutions to improving its service
Contents: Theoretical background, Case description, Ananlysis and evaluation.
705A case study of the current situation of the reception department at the montgomerie links hotel & Villas and solutions to improving its service
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
706A case study of the current situations and solutions to improve business operation and organization for foreign tourists of the Olalani Resort
Focused on the real situations of Olalani Resort and Condotel, an analysis about the problems in service quality of the resort. Theoretical background, give out some characteristics of service quality in the accommodation, restaurant and additional services as well as staffs. Provide some suggestions so as to improve the quality of the service in Olalani Resort and Condotel.
707A case study of the features attracting tourists at Ba Na Hills
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case discription; Chapter 4: Analysis and evaluation; Chapter 5: Suggestions.
708A case study of the performance of Huong Sua hotel's front - office staff in serving customers and some suggestions for improving it
Theoretical background, case description, analysis and evalution. Suggestions and conclusion.
709A case study of the performance of Sea Garden Hotel's office staff in serving customers
Part A will be introduced the reason why the writer chose this topic, the aim, outline and methodology to support this case study; Part B consists of three chapters: theoretical background, case description, analysis and evaluation. Part C is for suggestions that support to improve the performance of Sea Garden hotel’s front office staff in serving customers. The final is conclusion.
710A case study of the performance of the front office staff in serving customers at Gold Coast hotel
Chapter one. Introduction; Chapter two. Theore ical background; Chapter three. Case description; Chapter four. Analysis and evaluation; Chapter five. Suggestion.