661A case study of the current situation of the guest ralation department at Crowne Palza Da Nang and solutions to improving its service
Introduces the theoretical background related to hotel; Introduces on Crowne Palza Da Nang; The main point in this chapter is focusing on the factors of guest relation staff and analyzing of strengths, weaknesses of front office of Crowne Palza Da Nang.
662A case study of the current situation of the reception department at Bamboo Green Hotel and solutions to improving its service
Contents: Theoretical background, Case description, Ananlysis and evaluation.
663A case study of the current situation of the reception department at the montgomerie links hotel & Villas and solutions to improving its service
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
664A case study of the current situations and solutions to improve business operation and organization for foreign tourists of the Olalani Resort
Focused on the real situations of Olalani Resort and Condotel, an analysis about the problems in service quality of the resort. Theoretical background, give out some characteristics of service quality in the accommodation, restaurant and additional services as well as staffs. Provide some suggestions so as to improve the quality of the service in Olalani Resort and Condotel.
665A case study of the features attracting tourists at Ba Na Hills
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case discription; Chapter 4: Analysis and evaluation; Chapter 5: Suggestions.
666A case study of the performance of Huong Sua hotel's front - office staff in serving customers and some suggestions for improving it
Theoretical background, case description, analysis and evalution. Suggestions and conclusion.
667A case study of the performance of Sea Garden Hotel's office staff in serving customers
Part A will be introduced the reason why the writer chose this topic, the aim, outline and methodology to support this case study; Part B consists of three chapters: theoretical background, case description, analysis and evaluation. Part C is for suggestions that support to improve the performance of Sea Garden hotel’s front office staff in serving customers. The final is conclusion.
668A case study of the performance of the front office staff in serving customers at Gold Coast hotel
Chapter one. Introduction; Chapter two. Theore ical background; Chapter three. Case description; Chapter four. Analysis and evaluation; Chapter five. Suggestion.
669A case study of the real situation and solutions to improving the quality of food and beverage service at the Varna Hotel's Restautant, Danang
Part A: Introduction; Part B: Development: Chapter 1: Theoretical background. Chapter 2: Case description. Chapter 3: Analysis and evluation; Part C: Conclusion and suggestions.
670A case study of the real situation and solutions to improving the quality of front desk at Lavender hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.