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52041Operations Management for the Hospitality Industry : a resource based approach

Providing the basis for a complete marketing course or module for students of hospitality and tourism, this text functions as an integrated guide for full-time degree or diploma students, or those on postgraduate or short courses. Each chapter has review questions and exercises.

52042Operations management: 9th ed. (kèm 4 CD)

Introduction to operations management; Designing operation; Managing operations; Quantitive modules;...

52043Operations management: A process approach with spreadsheets

Part 1: operations in a global market; Part 2: Product and transformation system design; Part 3: Resouce management processes; Part 4: Product supply processes.

52044Operations Management: An Integrated Approach : 3rd ed.

This book outlines for students how OM relates to every department in an organization. It covers key operations management topics, and makes strong connections across concepts and chapters.

52045Operations management: Contemporary concepts and cases : 2nd ed.

Introduction process design, quality, capacity and scheduling, inventory, case studies.

52046Operations management: Contemporary concepts and cases : 2nd ed.

Introduction process design, quality, capacity and scheduling, inventory, case studies.

52047Operations management: Strategy and analysis (1)

Chapter 1: Operations as a competitive weapon; Chapter 2: Operations strategy; Chapter 3: Process management; Chapter 4: Total quality management; Chapter 5: Statistical process control; Chapter 6: Work-force management; Chapter 7: Capacity; Chapter 8: Location; Chapter 9: Layout; Chapter 10: Forecasting; Chapter 11: Materials management,...

52048Operations now: Supply chain profitability and performance

Introduces operations from a vantage point that encompasses both the entire organization and the broader supply network. This work presents operations within a context that acknowledges its interactions both within all functional areas of an organization as well as the supply chain network serving it.

52049Operations now: Supply chain profitability and performance (kèm CD)

Introduces operations from a vantage point that encompasses both the entire organization and the broader supply network. This work presents operations within a context that acknowledges its interactions both within all functional areas of an organization as well as the supply chain network serving it.

52050Operations now: Supply chain profitability and performance (with DVD). 3rd ed

1. Introduction: Why operations management? 2. Profitability: Business success from operations success; 3. Strategy and value: Competing through operations; 4. Processes: Turning resources into capabilities; 5. Costs: The price of value creation; 6. Quality: Meeting customer expectations; 7. Quality tools: From process performance to process perfection; 8. Timeliness: Scheduling and project management; ...