3341An investigation into the strengths and the weaknesses of reception department in sheraton grand da nang resort and some suggestions for improving its service quality
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
3342An investigation into the strengths and the weaknesses of the service quality and some suggestions to attracting Asian guests to Lamuno Hotel
The graduation paper directly shows an investigation of the strengths and the weaknesses of the service quality in Lamuno Hotel. Subsequently, there is an analysis of some problems in the hotel’s service quality. From the discussion, I would like to give some suggestions for the hotel and I hope that my recommendations can help Lamuno Hotel develop and attract many Asian guests. Besides, the hotel has been exceeding their guest expectations and contributing to the growth of hospitality industry of Da Nang city.
3343An investigation into the strengths and the weaknesses of tour sale activities in Non Nuoc Viet travel and some solutions to improving
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3344An investigation into the strengths and weakness of spa deparment of Pho Hoi Riverside Resort and some solution to enhancing its service quality
Presenting about theoretical background of tourism, tousist, hotel, hotel business, service quality in hotel and some factors affecting service quality in resort; Giving some information about Hoi An, Pho Hoi Riverside Resort; Analysis and evaluating the attending quality of the Spa department.
3345An investigation into the strengths and weaknesses of check-in, check-out process of the reception department at GIC Land Da Nang Hotel and some solutions
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3346An investigation into the strengths and weaknesses of food & beverage service and some solutions for enhancing the quality of service at the Muong Thanh Luxury Da Nang hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3347An investigation into the strengths and weaknesses of housekeeping service at Satya Da Nang hotel and some suggestions for improving service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
3348An investigation into the strengths and weaknesses of Le Hoang beach hotel reception department and solutions to improve its quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3349An investigation into the strengths and weaknesses of reception department and some solutions to enhancing the service quality of the reception department at central hotel & Spa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description general information of central hotel & spa; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3350An investigation into the strengths and weaknesses of reception department at Dan Oasis hotel and some solutions to improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.