3321An investigation into the real situation and some solutions to improving the service quality of the front office at the Sea front hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Some dificulties and solutions to improve the quality of reception services at the sea front hotel; Chapter 6: Conclusions and suggestions.
3322An investigation into the real situation and some solutions to improving the service quality of the front office department at Hoang Dai II Da Nang hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: General information about Hoang Dai II Da Nang hotel; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3323An investigation into the real situation and some solutions to improving the service quality of the housekeeping department at Codi Sea hotel and travel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3324An investigation into the real situation and some solutions to improving the service quality of the reception department at Cicilia hotel Da Nang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3325An investigation into the real situation and some solutions to improving the service quality of the reception department at Danang Trade Union hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3326An investigation into the real situation and some solutions to improving the service quality of the reception department at Grand tourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
3327An investigation into the real situation and some solutions to improving the service quality of the reception department at Hai An Beach Hotel
Investigate broad concerns concerning the functioning of the reception department, the theoretical foundation of the service process, and issues relating to improving the front desk service process at a hotel; At the HBH's reception desk, assess the business situation, advantages, and disadvantages in service activities; Make some suggestions and solutions to improve the front desk's service process.
3328An investigation into the real situation and some solutions to improving the service quality of the reception department at Lavender hotel
Chapter I: introduction; Chapter II: theoretical background; Chapter III: case description; Chapter IV: analysis and evaluation; Chapter V: conclution and suggestions
3329An investigation into the real situation and some solutions to improving the service quality of the reception department at Saigontourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3330An investigation into the real situation and some solutions to improving the service quality of the reception department at Samdi Hotel
The graduation paper embarks on a study of real context at reception outlet in Samdi Hotel. Accordingly, an analysis of actual problems in the outlet will be exposed clearly related to quality - based reception department. Through the discussion about the problems, author wwould like to give some recommendations for Samdi Hotel to enhance customer service skills at the Reception Department, author hope my recommendations will help the hotel exceed customer’s expectation and contribute to the growth of hospitality industry of the hotel.