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3321An investigation into the reality and some solutions for improving service quality in the restaurant deparment after the covid – 19 pandemic at citadines pearl Hoi An

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.

3322An investigation into the reality and some solutions for improving the housekeeping department’s service quality at Belle Maison Parosand Danang hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.

3323An investigation into the realsituation and some solutions to develop the quality of tourism programs for outbound tourists (Danang – Thailand tour ) at Vietravel Tourism company

Chapter 1: Theoretical Background; Chapter 2: Case description; Chapter 3: The Analysis and Evaluation about the Quality of tourism programs for Outbound tourist Da Nang – Thailand of Companies Travel And Transportation Marketing – Vietravel.

3324An investigation into the realsituation of the front office department and some solutions to improving service quality

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.

3325An investigation into the recreational service at the Bamboo Green central hotel and some suggestions for the business

Part A is the introduction about the rationale to choose this topic, the aims, the objectives, the scope of the study, the methodology as well as the organization of the study; Part B includes the theories related; the case description that shows the practical description of the related matters in this topic and the important content is the collection of data, analyses that is able to solve mostly the studying purposes of the topic; Part C is the suggestions that support to improve the studying object of this topic.

3326An investigation into the seasonal tourism’s influences on business activities of Hoang Anh Gia Lai Plaza Hotel and some suggestions

This graduation paper study the issues related to seasonality in tourism of visitors and its impact on the operation of HAGL Plaza Hotel. Time will assess the current state of research focus from 2010 to 2012.

3327An investigation into the service quality of reception department at saigon tourane hotel and some solutions to improve it

This graduation paper reports the current situation and the solutions for Saigon Tourane Hotel’s Reception department. This thesis is carried out basing on the theoretical background and the practical data collected. Firstly, the data about Saigon Tourane Hotel and service quality are collected. Then, all these data were analyzed and assessed basing on the theoretical background and real experiences. At last, the suggestions were given to improve the service quality of Reception department as well as exploit some strengths of company through the data analyzed carefully.

3328An investigation into the service quality of the front office department at Citadines Pearl Hoi An and some suggestions

Clarifying some basic theories about hotel business and resort operation; Analyze the actual operating status of the lobby department of the hotel in the low season, specifically at Citadines Pearl Hoi An; Propose some solutions to better serve the front office to attract tourists to come and come back to visit during and after difficult seasons.

3329An investigation into the service quality of the front office department in Samdi hotel and some suggestions for improving its service quality

Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.

3330An investigation into the service quality of the front office department in Sanouva Da Nang Hotel and some suggestions

Chapter 1. Theoretical background; Chapter 2. Suggested translation; Chapter 3. Analysis; Chapter 4. Difficulties and solutions.