3271An investigation into the real situation of the marketing strategies and some solutions to attracting international tourists to Vodatour company
Firstly, the researcher collects the practical data by giving the questionnaires to the tourists in order to appraise the service quality of the business staff there. Besides, the researcher also gets the specific statistics from the manager of the Boss to evaluate the weaknesses and the strengths of the tour guide Staff. Then, all these practical data are analyzed and assessed basing on the theoretical background and real situation. At last, through the careful analyses and evaluations, the researcher gives out the suggestion in order to improve the service quality of the business staff of Vodatours company.
3272An investigation into the real situation of the quality of the housekeeping service and solutions to attracting domestic tourists to Hoi An ancient house resort & spa
Theoretical background about hotel and the quality of the housekeeping service. Case description describing the overview of Hoi An ancient house resort and real situation the quality of the housekeeping service at this resort. The ananlysis and evaluation of the problems.
3273An investigation into the real situation of the quality of the housekeeping service and solutions to attracting domestic tourists to SeaPhoenix Hotel
Theoretical background about hotel business and housekeeping service. Case description describing the overview of Seaphoenix Hotel and housekeeping service at this resort. Includes real situation about housekeeping activities with the analysis and evaluation.
3274An investigation into the real situation of the quality of the reception service and solutions to attracting tourists to Olalani resort & Condotel
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
3275An investigation into the real situation of the quality of the reception service at Sence Spa and some solutions to improving it
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
3276An investigation into the real situation of the reception deparment at muong thanh luxury hotel and some sulution to improving it’s service quality
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3277An investigation into the real situation of the reception deparment at Nhat Nam hotel & apartment and some solutions for improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3278An investigation into the real situation of the reception department at Cavilla- Boutique hotel and some suggestions to improving ít service quality
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
3279An investigation into the real situation of the reception department at Quy Nhon Hotel and some solutions to improving it
In this graduation paper, author would like to investigate into the service quality of the Reception Department in Quy Nhon Hotel and give some suggestions to improve it. This graduation paper states why author selected this topic (rationale), presents some concepts involved in reception department and the service quality, describes Quy Nhon Hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research. Author hope the Quy Nhon Hotel will attract guests to the hotel.
3280An investigation into the real situation of the reception department of Grand Sea hotel and solutions to improve its quality
This paper presents some concepts and customer service performance, describes and evaluates the real situation. By doing this research, author hope that Grand Sea Hotel develops fully to attract many guests to the hotel. Besides, the Grand Sea Hotel is more and more extended nationwide. We believe that every time customers stay in Grand Sea Hotel, they always feel satisfiable and comfortable here.





