3191An investigation into the real situation and some solutions to improving the service quality of housekeeping department at Luxtery hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3192An investigation into the real situation and some solutions to improving the service quality of housekeeping department at Muong Thanh Holiday Hoian Hotel
Chapter I. The Theoretical Background about Hospitality Industry and the Housekeeping Business; Chapter II. Case Description describing the overview of Muong Thanh Holiday Hoian Hotel and Housekeeping Department; Chapter III. Includes the real situation of the housekeeping’s business activities, services, and guest’s feedback with the Analysis and Evaluation.
3193An investigation into the real situation and some solutions to improving the service quality of receiption department of Nhu Minh hotel plaza
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis And Evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.
3194An investigation into the real situation and some solutions to improving the service quality of reception department at Balcona hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Summary and conclusion.
3195An investigation into the real situation and some solutions to improving the service quality of reception department at Ban Thach riverside hotel
Chapter 1: Theoretical backgroundgeneral theory on tourism and tourists; Chapter 2: Case description; Chapter 3: Analysis and evaluation.
3196An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
3197An investigation into the real situation and some solutions to improving the service quality of reception department at Crowne Plaza Danang
This graduation paper investigates serving procedures and provides some suggestions to improve the service quality of Reception Department at Crowne Plaza Danang. Quality is an important factor affecting business operation of any tourism business enterprises. In this paper, I would like to emphasize the importance of Reception Department in Crowne Plaza Danang in particular and in general. Basing on the real situation of Reception Department’s service quality in the hotel, I would like to point out the strong points and weak points of this Department. From this, I can give some suggestion to improve its service quality.
3198An investigation into the real situation and some solutions to improving the service quality of reception department at Danang Golden Bay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
3199An investigation into the real situation and some solutions to improving the service quality of reception department at Kings finger hotel
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
3200An investigation into the real situation and some solutions to improving the service quality of reception department at Phu Thinh boutique resort and SPA
Chapter 1 is the theoretical basis of the hotel industry, reception department and service quality in the hotel; Chapter 2 is a description of the general of Phu Thinh Boutique Resort and Spa Hotel, Reception and Organizational Department at this hotel; Chapter 3 is analyzing and evaluating the problem.