31681Investigation into soft skills of Xuan Hung hotel staffs and some suggestions
This graduation paper is designed to investigate into soft skills of staffs to improve and develop Xuan Hung Hotel, a truly two-star hotel in Da Nang city. Besides, I will point out the weak points and the strong points in serving guests as well as the business efficiency of the activities at some departments to build the hotel. Next I will give out some suggestions for improving and developing soft skills of the hotel staffs. I hope Hotel will have many changes and advances in serving behaviors to guests, there are more and more guests from some different cultures come to Xuan Hung Hotel, because it has the professional server and be wonderful place.
31682Investigation into the current situation and solutions to improve the staff quality of front office department at Eden Plaza Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
31683Investigation into the current situation of exploitation of tourism and suggestion to attracting tourists to the tour "The world central heritage road" of Vitours Company
The importance of the world heritage to the tourism development, the importance of attracting tourists to the heritage and how it affects in the hospitality bisiness. The real situation which is still existed at exploitation of tourism to the tour "The world central heritage road" of Vitours Company. Suggest some solution to Attract Tourists to the tour "The world central heritage road" of Vitours Company.
31684Investigation into the marketing department and some solutions to improving marketing strategy for tourism services of the Sanna joint stock company
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
31685Investigation into the procedure of service and suggestion to improve the quanlity of service of restaurant in Vinh Hung Resort
Chapter 1: Introduction; Chapter 2: Theoretical background about service quality of restaurant-hotel; Chapter 3: Case desciption about management of service quality in restaurant of Vinh Hung Resort; Chapter 4: Suggestions to improve the quality of service in restaurant of Vinh Hung Resort.
31686Investigation into the real situation and solutions to attracting domestic tourists to Dai Viet tour company
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
31687Investigation into the real situation and solutions to attracting tourists to Hoi An beach resort
Part B includes three chapters: Chapter 1: Introduces some theoretical background related to tourism and business of tourism; Chapter 2: Provides general information, the real situation and methods used to attract tourists coming to Hoi An Beach Resort; Chapter 3: Gives analysis and evaluation about the real situation at HoiAn Beach Resort.
31688Investigation into the real situation and solutions to improving the service quality of reception department at Nam Hotel and Spa, Danang
The study consists of five chapters. In each chapter, the researcher will discuss different issues. Part A: The introduction which shows the reasons why we choose this topic, aims, and objectives, scope of the study, and some methods of the study. Part B: Chapter 1 is the presentation about the literature review and theoretical background for this study to carry on. Chapter 2 provides general information and the real situation of the reception department at Nam hotel and spa. Chapter 3 gives an analysis and evaluation on the real situation of the reception department at Nam hotel and spa. Part C: The suggestions for improving the service quality of reception department at Nam hotel and spa and conclusion.
31689Investigation into the real situation and some proposals on stimulating tourist's spending at Hoi An Lotus Hotel
To give real situation of stimulating tourist's spending at Hoi An Lotus hotel. To offer some proposals to stimulating tourist's spending at Hoi An Lotus Hotel.
31690Investigation into the real situation and some solution to improving the service quality of the reception department at Grand Ocean hotel Da Nang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.