3131An investigation into the real situation and some solutions to improving the food and beverage service at Belle Maison Parosand Da Nang Hotel
Chapter I is theoretical background about hotel business and food and beverage service; Chapter II is case description describing the overview of Bell Maison Perosand Da Nang and food and beverage service at this hotel, specifically at The Big Plate; Chapter III includes real situation about service quality at The Big Plate restaurant with analysis and evaluation.
3132An investigation into the real situation and some solutions to improving the food service quality at kay hotel during the covid19 pandemic
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3133An investigation into the real situation and some solutions to improving the link among the reception, the housekeeping and the restaurant in serving customer at Risemount Premier resort
Chapter 1: Introduction; Chapter 2: Case description; Chapter 3: Suggested translation; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3134An investigation into the real situation and some solutions to improving the policy of food and beverage product of fishca restaurant at A la Carte Danang Beach hotel
These days, the tourism industry is considered to be the world's largest industry. As a result, all hotels need to have suitable policies to attract tourists. The case study is to improve the policy of food and beverage product of FishCa restaurant at A la carte Da Nang beach hotel because restaurant business is important. Therefore, after investigating the real situation of FishCa restaurant, author will point out the weak points and strong points in policy of food and beverage product of the restaurant at A la carte hotel. Next, author will give out some suggestions.
3135An investigation into the real situation and some solutions to improving the professionalism of the reception department staff at lasenta Boutique Hotel Hoian
Chapter 1. Is Theoretical Background about Hospitality Industry, Hotel Business, the Front Office Department; Chapter 2. Is Case Description describing the Overview of Lasenta Boutique Hotel Hoian, FO Department and organizational framework at this hotel; Chapter 3. Includes Analysis and Evaluation about Real Situation and Policites of Reception Department at LBHH.
3136An investigation into the real situation and some solutions to improving the quality front office department at Quoc Thien Hotel Danang
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
3137An investigation into the real situation and some solutions to improving the quality in accommodation business at Vinpearl Resort & Spa Da Nang
Chapter 1: Theoretical Background; Chapter 2: The reality of Service Quality; Chapter 3: Some Solutions to improving the quality in accommodation business with analysis and evaluation.
3138An investigation into the real situation and some solutions to improving the quality of banquet service at Novotel Danang Premier Han River
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3139An investigation into the real situation and some solutions to improving the quality of customer service at Saigontourist
This case study is to improve the service quality of customer services at Saigontourist in Da Nang city. The actual quality of service in this department is not really perfect because it hasn’t been fully developed its own strengths. Therefore, author will point out the weak points and strong points in serving customers of Customer servicess department. Next, author will give out some suggestions for improving customer service procedures for the customer care activities. And I hope from the suggestions which have been pointed out, it will help to get more attraction to guests and to improve the service quality at Saigontourist.
3140An investigation into the real situation and some solutions to improving the quality of house keeping services at Truong Son Tung 2 Hotel
Chapter 1: Introduction of the reason for choosing the topic and research content: objective, scope, method; Chapter 2: Definition of the hotel and theoretical basis of hotel business about service quality related to housekeeping department; Chapter 3: Introduction of Truong Son Tung 2 Hotel, business situation of the hotel in the period of 2018 - 2020 and introduction of the house keeping department at Truong Son Tung 2 Hotel; Chapter 4: Analyzing and evaluating the service quality of House Keeping department at Truong Son Tung 2 Hotel; Chapter 5: Identifying the challenges and providing relevant solutions to overcome them in order to increase the quality of the house keeping department and attract customers; Chapter 6: Summary of the house keeping service quality research results and solutions for Faculty of English of Duy Tan University.