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3111An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Maximilan Danang Beach Hotel

Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.

3112An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Muong Thanh Luxury Song Han hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.

3113An investigation into the real situation and some solutions for improving the service quality of housekeeping department at New Orient hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.

3114An investigation into the real situation and some solutions for improving the service quality of housekeeping department at Satya Hotel

Chapter I: The introduction of the graduation paper, including rationale, aims, and objectives, the scope of the study, methodology, and organization of the study; Chapter II: The theoretical background about hotel and some information about housekeeping department; Chapter III: The case description describing the overview of Satya Hotel and HK Dept; Chapter Ⅳ: The analysis and evaluation; Chapter V: Dificulties and solutions; Chapter Ⅵ: Conclusion and suggestions.

3115An investigation into the real situation and some solutions for improving the service quality of performance of food and beverage services department at Bamboo Green Riverside hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.

3116An investigation into the real situation and some solutions for improving the service quality of reception department at Grand Jeep hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Some solutions; Chapter 6: Conclusions and suggestions.

3117An investigation into the real situation and some solutions for improving the service quality of reception department at Monarque hotel, Da Nang

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3. Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.

3118An investigation into the real situation and some solutions for improving the service quality of reception department at Muong Thanh Holiday Hue Hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusion and suggestions.

3119An investigation into the real situation and some solutions for improving the service quality of reception department at Paracel Danang hotel

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Suggestions and conclusions.

3120An investigation into the real situation and some solutions for improving the service quality of reception department at Silk sense Hoi An Resort

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.