3101An investigation into the real situation and some solutions to improve the english communication skills of the front office's staff at the Wyndham Danang Golden Bay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3102An investigation into the real situation and some solutions to improve the english skills of the front office department at almanity Hoi An resort and spa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
3103An investigation into the real situation and some solutions to improve the english skills of the receptionists at Victoria Hoi An beach Resort & Spa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3104An investigation into the real situation and some solutions to improve the quality of banquet service at Green hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case decription; Chapter 4: Analysis and evaluation; Chapter 5. Dificultities and solutions; Chapter 6. Conclusion and suggestions.
3105An investigation into the real situation and some solutions to improve the quality of food and beverage services at Jolia Hotel & Apartment
Chapter 1: The Introduction includes rationale, aims and objectives, scope of the study, method and organization of the study; Chapter 2: Theoretical background revolves around the themes of hotel, food and beverage services; Chapter 3: Case description overviews both JOLIA Hotel & Apartment or F&B Department at here; Chapter 4: Analysis and evaluation the real situation on F&B services’ quality; Chapter 5: Difficulties and suggested solutions to improve the quality of F&B Services at JOLIA H&A; Chapter 6: Conclusion and suggestions.
3106An investigation into the real situation and some solutions to improve the quality of reception service at Citadines Pearl Hoi An
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3107An investigation into the real situation and some solutions to improve the service quality for international customers of the reception department at Lavender Home hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.
3108An investigation into the real situation and some solutions to improve the service quality of reception department at Hyatt Regency Danang resort & SPA
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
3109An investigation into the real situation and some solutions to improve the service quality of the reception department at The Travidat Hotel
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3110An investigation into the real situation and some solutions to improve the welcoming-guest services of front office department at Mikazuki Japanese Resort and Spa
To study all feedback data through survey to evaluate the real situation in Mikazuki Japanese Resort and Spa; To research and refer to welcoming – guest service standards to improve service quality; To give some solutions to attract more inbound and outbound tourists to increase revenue for resort.