3101An investigation into the real situation and some solutions to improving the quality of reception service at Furama resort Danang
Part A is the introduction of the graduation paper, consist of rationale, aims and objectives, scope of the study, methodology of the study and organization of the study; Part B includes: Chapter 1. Is about theoretical background about hotel business and Reception Department; Chapter 2. Is case description , describe the overview of the Reception Department at Furama Resort Danang; Chapter 3 includes real situation at the Reception Department with the analysis and evaluation; Part C is the suggestions for improving the quality of reception service at Furama Resort Danang, and conclusion.
3102An investigation into the real situation and some solutions to improving the quality of reception service at Kay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3103An investigation into the real situation and some solutions to improving the quality of reception services at Centara Sandy beach resort DaNang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation
3104An investigation into the real situation and some solutions to improving the quality of reception services at Majestic Villa
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3105An investigation into the real situation and some solutions to improving the quality of reception services at Mandila Beach hotel Danang
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
3106An investigation into the real situation and some solutions to improving the quality of restaurant service at Belle Maison parosand Danang hotel
Chapter 1. Is theoretical background about hotel business and restaurant Department; Chapter 2. Is case description describing the overview of Belle Maison Parosand Danang hotel; Chapter 3. Includes real situations of the service quality of restaurant Department with the analysis and evaluation.
3107An investigation into the real situation and some solutions to improving the quality of room service at belle maison parosand Danang Hotel
Chapter 1. Theoretical background; Chapter 2. Case description; Chapter 3. Analysis and evaluation.
3108An investigation into the real situation and some solutions to improving the quality of room service at Regina Boutique Hotel
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
3109An investigation into the real situation and some solutions to improving the quality of services at Reception Department at Seahorse Hotel and Apartment
Introducing the general features of the hotel and investigating the quality of services at Reception Department to attract tourists; Offering effective solutions to improving the quality of services and leaving a deep impression on tourists, making visitors only want to choose Seahorse hotel among a series of hotels out there. That is also the goal proposed by the hotel.
3110An investigation into the real situation and some solutions to improving the quality of services at Village Danang resort
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.