2971An investigation into the real situation and some solutions to improving the service quality of reception department at BRG Da Nang Golf Resort
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.
2972An investigation into the real situation and some solutions to improving the service quality of reception department at Crowne Plaza Danang
This graduation paper investigates serving procedures and provides some suggestions to improve the service quality of Reception Department at Crowne Plaza Danang. Quality is an important factor affecting business operation of any tourism business enterprises. In this paper, I would like to emphasize the importance of Reception Department in Crowne Plaza Danang in particular and in general. Basing on the real situation of Reception Department’s service quality in the hotel, I would like to point out the strong points and weak points of this Department. From this, I can give some suggestion to improve its service quality.
2973An investigation into the real situation and some solutions to improving the service quality of reception department at Danang Golden Bay hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5. Difficulties and solutions; Chapter 6. Conclusions and suggestions.
2974An investigation into the real situation and some solutions to improving the service quality of reception department at Kings finger hotel
Introduction; Theoretical background; Case description; Analysis and evaluation; Conclusion and suggestions.
2975An investigation into the real situation and some solutions to improving the service quality of reception department at Phu Thinh boutique resort and SPA
Chapter 1 is the theoretical basis of the hotel industry, reception department and service quality in the hotel; Chapter 2 is a description of the general of Phu Thinh Boutique Resort and Spa Hotel, Reception and Organizational Department at this hotel; Chapter 3 is analyzing and evaluating the problem.
2976An investigation into the real situation and some solutions to improving the service quality of reception department at Saigontourane hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Suggested translation; Chapter 4: Analysis; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
2977An investigation into the real situation and some solutions to improving the service quality of reception department at Satya Danang Hotel
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggeted solutions; Chapter 6: Conclusions and suggestions.
2978An investigation into the real situation and some solutions to improving the service quality of reception department at Sunrise Resort and SPA, Hoi An
Chapter I: The theorical background; Chapter 2: Case Description; Chapter 3: Analysis and evaluation.
2979An investigation into the real situation and some solutions to improving the service quality of reception department at Vaia Boutique hotel HoiAn
In this graduation paper, I would like to research the real situation to improve the service quality of the reception department and then give some solutions to improving the Reception department here.
2980An investigation into the real situation and some solutions to improving the service quality of reception departmnet at Hoi An Silk Village Resort & Spa
Theoretical bases on service quality and services quality of the reception deparment at the hotel; The quality of service of the reception department at Hoi An Silk Village Resort & Spa; Strengths and weaknesses of the reception department at Hoi An Silk Village Resort & Spa and some solution to improving the quality of reception department.