2611An investigation into the current situation of group - travelers coming to Aria Hotel and some solutions
Part A: Introduction; Part B: Development: Chapter 1: Theoretical background. Chapter 2: Case description. Chapter 3: Analysis and evluation; Part C: Conclusion and suggestions.
2612An investigation into the current situation of housekeeping service at Sai Gon – Quy Nhon Hotel and some solutions to improve its quality
Chapter I: The theorical background; Chapter 2: Case Description; Chapter 3: Analysis and evaluation.
2613An investigation into the current situation of international tourists attracting activities of reception department at Like Hoi An Hotel and some suggestions to improving these activities
Theoretical background, Case description. Analysis of the real situation of international tourists attractng activities of reception department and evaluation of effectiveness and the limitations.
2614An investigation into the current situation of passenger service department at Trung Ha Thanh services and trading company limited in Da Nang city and some solutions to improving its service quality
Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and solutions; Chapter 6: Conclusions and suggestions.
2615An investigation into the current situation of passenger services department at Vietnam airport ground services company limited - Danang branch and some solutions to improving its service quality
Chapter 1. Is the theoretical background of the airport ground services company and customer services; Chapter 2. Is the case description of an introduction about VIAGSDAD as well as Passenger Services Department and passenger service procedures of each flight; Chapter 3. Is the analysis and evaluation through the results of real situations, advantages and dis advantages.
2616An investigation into the current situation of service management of the chef restaurant and some suggestions to improve it
Theoretical background such as the concepts of tourism, tourist, restaurant business and the concept of service management. Introduce generally about Hoi An tourism as well as its strengths and weaknesses, introduce about The Chef restaurant. Analysis the chef restaurant's business berween 2013 and 2015, the real situation of service management in the restaurant.
2617An investigation into the current situation of service quality of front office at vinpearl resort & spa Hoi An and some suggestions to improve its quality
Part A: Introduction; Part B: Development There are 3 chapters in this part: Chapter 1. Case description, Chapter 2. Analysic and Evaluation, Chapter 3. Suggestions; Part C: Conclusion.
2618An investigation into the current situation of services of Aloha restaurant at Holiday Beach Da Nang Hotel & Resort and some solutions
Based on the results in practicing time, experience in Holiday Beach Hotel and studying time at Duy Tan University, this graduation paper presents some basic concepts of service, some problems about restaurant business. Besides, this study also presents about Holiday Beach overview, situation of Waitress/Waiter at hotel and analyze the Restaurant of hotel. Finally, author will give out some suggestions and policies in order to improve the quality of service at the Restaurant for hotel. And author hope from the suggestions which have been pointed out, it will improve the quality of service at the Restaurant at Holiday Beach hotel.
2619An investigation into the current situation of the reception department at Lang Co beach resort and some suggestions for elevating its service quality
Chapter 1. Introduction; Chapter 2. Theoretical background; chapter 3. Case description; Chapter 4. Analysis and evaluation; Chapter 5. Difficulties and solution.
2620An investigation into the current situation of tour programs at Hanoitourist Travel company and some solutions to improving its quality
Chapter I: Theoretical background; Chapter II: Case description; Chapter 3: Analysis and evaluation.