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HBR's 10 must reads 2016 : the definitive management ideas of the year from Harvard Business Review

Nhóm Tác giả: Harvard Business Review

Contents: Reinventing performance management; The transparency trap; Profits without prosperity; Outsmart your own biases; The 3-D printing revolution; Why strategy execution unravels, and what to do about it; The discipline of business experimentation; When senior managers won't collaborate; ...

Collective genius : the art and practice of leading innovation

Tác giả: Linda A Hill

Part 1. Leaders create the willingness to innovate; Part 2. Leaders create the ability to innovate; Part 3. Collective genius 2.0: inventing the future.

3-D negotiation : powerful tools to change the game in your most important deals

Tác giả: David A Lax; James K Sebenius

Contents: Overview: 3-D negotiation in a nutshell; Negotiate in three dimensions; Do a 3-D audit of barriers to agreement; Craft a 3-D strategy to overcome the barriers; Set up the right negotiation, "away from the table"; Get all the parties right; Get all the interests right; Get the no-deal ...

Happiness : HBR emotional intelligence series

This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace - and warnings that highlight where the happiness hype has been overblown.

Uncommon service : how to win by putting customers at the core of your business

Tác giả: Frances Frei; Anne Morriss

Offering a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.