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Connect : building exceptional relationships with family, friends, and colleagues

Tác giả: David L. Bradford, Carole Robin

The ability to create strong relationships with others is crucial to living a full life and becoming more effective at work. Yet many of us find ourselves struggling to build solid personal and professional connections or unable to handle challenges that inevitably arise when we grow closer to ...

Reinforcements

Tác giả: Heidi Grant- Halvorson

We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, ...

HBR's 10 must reads on communication

Nhóm Tác giả: Harvard Business Review Press

Contents: Change the way you persuade; Harnessing the science of persuasion; The power of talk; The necessary art of persuasion; Is silence killing your company?; How to become an authentic speaker; Telling tales; How to pitch a brilliant idea; The five messages leaders must manage; Taking the ...

Difficult conversations : craft a clear message, manage emotions, focus on a solution

Nhóm Tác giả: Harvard Business Review Press

Presenting to What makes a conversation difficult?; Think it through; Prepare for the difficult conversation; Conduct the conversation; Follow through; Become a better communicator.

Giving effective feedback : check in regularly, handle convversations, bring out the best

Presenting to Why feedback matters; Choosing when to give feedback; Conducting a feedback discussion; Developing an action plan; Handling difficult feedback situations; Creating a receptive climate for feedback.