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Interpersonal communication

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Reinforcements

Tác giả: Heidi Grant- Halvorson

We all need help--especially in today's uber-collaborative workplaces. Here's the good news: humans are naturally wired to want to help each other. Now here's the bad: asking for help makes most of us wildly uncomfortable. As a result, we do a poor job of calling in the reinforcements we need, ...

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 2
  • Đang rỗi: 2
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HBR's 10 must reads on communication

Nhóm Tác giả: Harvard Business Review Press

Contents: Change the way you persuade; Harnessing the science of persuasion; The power of talk; The necessary art of persuasion; Is silence killing your company?; How to become an authentic speaker; Telling tales; How to pitch a brilliant idea; The five messages leaders must manage; Taking the ...

  • Vị trí lưu trữ: 209 Phan Thanh
  • Tổng sách: 3
  • Đang rỗi: 3
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Difficult conversations : craft a clear message, manage emotions, focus on a solution

Nhóm Tác giả: Harvard Business Review Press

Presenting to What makes a conversation difficult?; Think it through; Prepare for the difficult conversation; Conduct the conversation; Follow through; Become a better communicator.

  • Vị trí lưu trữ: 209 Phan Thanh
  • Tổng sách: 5
  • Đang rỗi: 5
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Giving effective feedback : check in regularly, handle convversations, bring out the best

Presenting to Why feedback matters; Choosing when to give feedback; Conducting a feedback discussion; Developing an action plan; Handling difficult feedback situations; Creating a receptive climate for feedback.

  • Vị trí lưu trữ: 209 Phan Thanh
  • Tổng sách: 4
  • Đang rỗi: 4
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Healing conversations: What to say when you don't know what to say

Tác giả: Nance Guilmartin

Filled with touching stories, this practical guide helps us step into someone else's shoes so that we can empathetically learn how to respond in times of need. The revised compact edition includes a new introduction, index and short reflections at the end of each chapter to help readers become more ...

  • Vị trí lưu trữ: 03 Quang Trung
  • Tổng sách: 2
  • Đang rỗi: 2