CSDL Luận văn _ Luận án
Chủ đề: Serving progress of food
An investigation into the real situation and some solutions to improving the service quality of the food and beverage department at Vinpearl luxury Danang
- Tác giả: Nguyen Ngoc Thuy Trang |
- Giảng viên hướng dẫn: M.A. Dinh Thanh Hieu |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper aims to investigate the real situation and provides some practical suggestions to bettering the service quality of the Food and Beverage Department. This small-scale case of study sought to identify real problems, as well as mistakes, and weakness by doing some research, observing, making a survey and working in real life. Base on which, I could show clearly the main limitations in the service quality of the resort, its staffers, or the management etc. that Vinpearl is facing with and put forth some solutions to improving their quality.
An investigation into the real situation and some suggestions to improve the serving progress of food and beverage department at Vinpearl Da Nang resort & Vills
- Tác giả: Nguyen Le Anh Thu |
- Giảng viên hướng dẫn: MBA. Tran Huu Hung |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Theoretical background; Chapter 2. Case decription; Chapter 3. Analysis and evaluation.