An investigation into the real situation and solutions for improving the service quality of food and beverage at Citadines Pearl Hoi An

• Tác giả: Ha Thi Yen |
• Giảng viên hướng dẫn: Nguyen Thi Kim Man, M.A |
• Chuyên ngành: Tiếng Anh Du lịch

Chapter 1: Introduction; Chapter 2: Theoretical background; Chapter 3: Case description; Chapter 4: Analysis and evaluation; Chapter 5: Difficulties and suggested solutions; Chapter 6: Conclusions and suggestions.