CSDL Luận văn _ Luận án
Chủ đề: English--Hotel industry
An investigation into the real situation and some solution to improving reservation management in font office at Naman Resort
- Tác giả: Tran Thanh Tran |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Explaining some concepts involved in resort and reservation management. Analysing and evaluating the management of reservation of Naman Resort. Giving som suggestions to improving the management of reservation.
The situaion and some solution to improving the service quality of F&B department at Belle Maison Da Nang hotel
- Tác giả: Van Ky Nam |
- Giảng viên hướng dẫn: Phan Thi Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
This study mainly focuses on reearching the working of staffer at the F&B department, the atiitude of guests about the service and analyze the number of guests in 2018 at Belle Maison Da Nang hotel. Thus, I recommend some solutions to improving the service qualiaty of the F&B department.