CSDL Luận văn _ Luận án
Khoa Quản lý - Kinh tế Việt - Mỹ (PSU)
Solutions to improve customer satisfaction at Ky Anh import and export company
- Tác giả: Le Thi Thanh Thao |
- Giảng viên hướng dẫn: MBA. Pham Thi Thuy Mien |
- Chuyên ngành: Quản trị Kinh doanh
Chapter 1: Theoretical basis of customers and level of customer satisfaction; Chapter 2: Analysis of the business situation and the status of customer satisfaction with Ky Anh Export Import company; Chapter 3: Solutions to improve customer satisfaction at Ky Anh Export Import Company.
Perfecting personal customer care at Vietnam Thinh Vuong commercial joint stock bank (VPbank) – Da Nang branch
- Tác giả: Huynh Thi Lan Vi |
- Giảng viên hướng dẫn: MBA. Đoàn Thị Thúy Hải |
- Chuyên ngành: Quản trị Kinh doanh
Chapter 1: Theoretical basis of customers and customer care; Chapter 2: Current situation of personal customer care at Vietnam Prosperity Joint Stock Commercial Bank (VPBank) – Da Nang Branch; Chapter 3: Some solutions to improve the care of individual customers at Vietnam Prosperity Joint Stock Commercial Bank (VPBank) – Da Nang Branch.
Study the influence of promotional activities on the decision to install aluminum and glass products of customers at SV Home Co., Ltd
- Tác giả: Lai Thi Hoai Thu |
- Giảng viên hướng dẫn: MBA. Ho Tan Tuyen |
- Chuyên ngành: Quản trị Kinh doanh
Chapter 1: Literature review; Chapter 2: Theoretical structure and research model; Chapter 3: Research method; Chapter 4: Research Results; Chapter 5: Conclusions and solutions.
Research on factors influencing customer satisfaction when using Sacombank credit cards at Song Han branch in Danang
- Tác giả: Tong Viet Thinh |
- Giảng viên hướng dẫn: MSC. Ho Tan Tuyen |
- Chuyên ngành: Quản trị Kinh doanh
Chapter 1: Introduction to the research topic; Chapter 2: Theoretical foundation of the research model; Chapter 3: Research design; Chapter 4: Research findings and discussion; Chapter 5: Conclusion, recommendations, and limitations.
Studying the factors affecting decisions to use sapo fnb software of customers of sapo technology joint stock company at the Danang branch
- Tác giả: Huynh Thi Ngoc Hien |
- Giảng viên hướng dẫn: Dr. Hoang Thanh Hien |
- Chuyên ngành: Quản trị Kinh doanh
Chapter 1: Introduction; Chapter 2: Literature review; Chapter 3: Research methods; Chapter 4: Analysis of research results; Chapter 5: Conclusion, recommendations, and limitations of the topic.