An investigation into the real situation and some solutions to improving the service quality of the restaurant at Shara Hotel Da Nang
Số trang:
72 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2022
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
The first is to learn about the status of business operations and service quality of the restaurant at Shara Hotel Danang; The second is to analyze and evaluate the strengths, weaknesses and factors that directly affect the service quality of the restaurant; Finally, from the above establishments, some solutions are proposed to overcome limitations and improve service quality, contributing to the development of the restaurant.
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