CSDL Luận văn - Luận án
An investigation into the current situation and solutions to improving the service quality of the front offiicce department at Legacy riverside hotel
Số trang:
71 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Đại học Duy Tân
Nơi lưu trữ: 209 Phan Thanh
Năm xuất bản:
2020
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
The purpose of this study is these following: Developing a standard check-in, check-out procedure for front office; Offering some additional service to develop hotel service; Analyzing to point out the strengths and limitations of the check-in, check-out procedure at Legacy hotel in Da Nang; Offering some solutions to improve the service quality of Legacy hotel in Da Nang.
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