CSDL Luận văn - Luận án
An investigation into the strengths and the weaknesses of reception department and some solutions to improving the quality of reception services in Satya Danang hotel
Số trang:
57 p.
Chuyên ngành:
Tiếng Anh Du lịch
Mã phân loại:
420.910
Kiểu tài liệu: Khóa luận Tốt nghiệp
Nhà xuất bản:
Duy Tan University
Nơi lưu trữ: 03 Quang Trung
Năm xuất bản:
2021
Ngôn ngữ: Tiếng Anh
Chủ đề:
English--Tourism
Tóm tắt:
This graduation paper focused on the real situation and solution to improve the service quality of the reception Department at Satya Da Nang Hotel. In my paper, I present some tables of the number of guests as well as Satya Da Nang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the service quality of the reception Department at Satya Da Nang Hotel.
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