Tóm tắt:

Part A : The introduction is the rationale, aims, scope, and method of study. Part B : The development is the main part of the graduation paper divided into three main chapters:Chapter 1: The presentation about theoretical background for this graduation paper. Chapter 2: The general information about Ba Na Hills Golf Club Chapter 3: Analysis and evaluation the strengths and weaknesses of the Reception Section at Ba Na Hills Golf Club. Part C: Conclusion and some suggestions to improve the Reception Department at Ba Na Hills Golf Club.