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2621An introduction to revenue management for the hospitality industry

1. An introduction; 2. A History; 3. Customer knowledge and consumer behavior; 4. Market segmentation and selection; 5. Internal assessment and competitive analysis; 6. Economic principles and demand forecasting; 7. Reservations and channels of distribution; 8. Dynamic value-based pricing; 9. Channel and inventory management; 10. The revenue management team.

2622An introduction to the curves and surfaces of computer-Aided design

Chapter 1. Introductory topics; Chapter 2. Conics and quadrics; Chapter 3. Parametric representation of curves and surfaces; Chapter 4. Bessel's method of local cubic interpolation extended to parametric curves; ...

2623An introduction to the finite element method

Introduces the finite element method as applied to linear, non-linear and one- and two-dimensional problems of engineering and applied sciences. The book uses a differential equation approach, avoiding the use of the variational principles of solid mechanics in the development of the models.

2624An introduction to tourism

An introduction to tourism is the essential guide to the tourism industry. it provides a comprehensive and authoritative introduction to all facets of tourism including: the history of tourism, factors influencing the tourism industry, tourism in developing countries, sustainable tourism, forecasting future trends.

2625An investgation and some solutions to enhancing the serving quality of staff in the museum of Cham sculpture

Chapter 1: Theoretical background; Chapter 2: Overview of the Museum of Cham Sculpture; Chapter 3: Analyze the service quality of the Museum of Cham Sculpture.

2626An investgation into the real situation and some solutions to improving the quality of staff at Vanda Hotel

This graduation paper an investigation into the real situation of VanDa hotel for the purpose of providing some solutions to improve the quality of staff at VanDa Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, author have collected all of the main related information about the hotel, tourist, etc. from the primary and secondary sources, such as textbooks, the internet, as well as the data of the Human Resource and the customer’s evaluations of the hotel through her survey, findings, and observation. Based on this information, author would offer some characteristics and deep analysis of staff, service, organizational structure and tourist resource of the hotel, then author would propose some suggestions to improve the quality of staff at Vanda Hotel.

2627An investgation into the real situation and solutions to attracting tourists to Crowne Plaza Da Nang

Part A is the introduction which shows the reasons why chose this topic, aims and objectives, scope of the study and method of the study; Parrt B introduce theoretical background tourism's concepts, provides the real situation and strategies to attract international tourists coming to Crowne Plaza Da Nang, gives analysis and evaluation about long-term strategies; Part C is the summary of paper and my suggestions to deal with this topic.

2628An investgation into the real situation and some solutions to attracting visitors to the Museum of Cham Sculpture

Part a: introduction ; Part b: content; chapter 1: theoretical background; chapter 2: case discription; chapter 3: analysis and evaluation); Part c: some solutions and suggestions

2629An investgation into the real situation and some solutions to improving the service quality of the reception department at Bao Son international hotel

This study will research the whole operation of reception department at Bao Son International hotel in all aspects, especially, focus on the real situations and solutions to improving the service quality of the receptionist at Bao Son International hotel.

2630An investgation into the real situation and some suggestions to enhancing the quality of reception department at Vian Hotel Da Nang

This graduation paper investigates the real situation and provides solution to enhancing the quality of the Reception Department at Vian Hotel. This case study is carried out based on the theoretical background and the practical data. To obtain the results, author have collected all of the main related information about the reception, tourist, etc. from the primary and secondary sources, such as textbooks, the internet, as well as the data of the Reception department and the customer’s evaluations of the reception through by author survey, findings, and observation. Based on this information, author would offer some characteristics of staff, service, organizational structure of the hotel, then propose some suggestions to improve the service quality of the hotel.