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HBR guide to dealing with conflict

Tác giả: Amy Gallo

How can you deal with conflict at work in a way that is both professional and productive―where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what ...

Groundswell : winning in a world transformed by social technologies

Tác giả: Charlene Li; Josh Bernoff

Contents: Understanding the groundswell; Why the groundswell; and why now?; Jujitsu and the technologies of the groundswell; The social technographics profile; Tapping the groundswell; Strategies for tapping the groundswell; Listening to the groundswell; Talking with the groundswell; Energizing the ...

HBR guide to better business writing : engage readers, tighten and brighten, make your case

Tác giả: Bryan Garner

The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you: Push past writer’s block; Grab—and keep—readers’ ...

HBR guide to managing up and across : build relationships herd cats gain influence

The HBR Guide to Managing Up and Across will help you: Advance your agenda―and your career―with smarter networking; Build relationships that bring targets and deadlines within reach; Persuade decision makers to champion your initiatives; Collaborate more effectively with colleagues; Deal with new, ...

HBR guide to leading teams

Tác giả: Mary Shapiro

Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you’ve experienced in the past by focusing on the often-neglected people side of teams. With practical exercises, guidelines for structured team conversations, and step-by-step advice, this guide ...