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Production/ operations management

Tác giả: Stevenson William J.

This book involves three chapter: 1. Production/ opertions management; 2. Prductivity, competititveness, and strategy; 3. Quality management.

Effective behavior in organizations : cases, concepts, and student experiences

Tác giả: Allan R. Cohen, Stephen L. Fink, Herman Gadon...[et.al]

1. The total organization and the concept of systems; 2. The work group; 3. Cohesiveness in Groups; 4. Differentiation in groups; 5. Developing group effectiveness; 6. Basic human needs and rewards; 7. The personal system; 8. Diagnosing the two-person work relationship; 9. Improving the two-person ...