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The office : procedures and technology : 7th ed.

Tác giả: Mary Ellen Oliverio, Bonnie Roe White, William Robert Pasewark, Karin M. Stulz

Part 1: The office in a changing business world. The office environment ; Office competencies ; Information management and efficiency; Part 2: Communicating effectively. Written communication ; Oral communication ; Telephone communication; Part 3: Processing and understanding financial information. ...

Administrative office management : complete course

Tác giả: Pattie Odgers

This book provides a strong management foundation with a humanistic approach to supervising in a growing and competitive business. Practical workforce topics are addressed: Just-in-time hiring, The virtual organization, group think, teamwork and teambuilding elements, job stress and time ...