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The business value of IT : managing risks, optimizing performance and measuring results

Tác giả: Michael D. S. Harris, David Herron, Stasia Iwanicki

In order to maximize IT resources and justify IT expenditures, CIO’s and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this...

The guru guide to the knowledge economy : the best ideas for operating profitably in a hyper - competitive world

Tác giả: Joseph H. Boyett, Jimmie T. Boyett

The book is divided into six chapters: The knowledge economy; Electronic commerce; knowledge management; Customer- relationship management; Globalization; Business ethics in the knowledge economy.