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Business & professional communication

Tác giả: Kitty O Locker, Donna S Kienzler

The building blocks of effective messages. The communication process. Basic business messages. The job hunt. Proposals and reports. Perfecting communication.

Good charts : the HBR guide to making smarter, more persuasive data visualizations

Tác giả: Scott Berinato

In Good Charts, dataviz maven Scott Berinato provides an essential guide to how visualization works and how to use this new language to impress and persuade. Dataviz today is where spreadsheets and word processors were in the early 1980s—on the cusp of changing how we work. Berinato lays out a...

Giving effective feedback : check in regularly, handle convversations, bring out the best

Presenting to Why feedback matters; Choosing when to give feedback; Conducting a feedback discussion; Developing an action plan; Handling difficult feedback situations; Creating a receptive climate for feedback.

Management communication: 3rd ed.

Tác giả: Arthur H Bell, Dayle M Smith

This book builds the essential writing, speaking, and listening skills needed to succeed. An entire section is devoted to helping non native speakers of English in their efforts to produce readable, well edited work. It includes Communication Dilemmas boxes that pose interesting, real life...