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Business & professional communication

Tác giả: Kitty O Locker, Donna S Kienzler

The building blocks of effective messages. The communication process. Basic business messages. The job hunt. Proposals and reports. Perfecting communication.

Can you hear me? : how to connect with people in a virtual world

Tác giả: Nick Morgan

How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world—lack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitment—and shows how to overcome them as we...

HBR's 10 must reads on communication

Nhóm Tác giả: Harvard Business Review Press

Contents: Change the way you persuade; Harnessing the science of persuasion; The power of talk; The necessary art of persuasion; Is silence killing your company?; How to become an authentic speaker; Telling tales; How to pitch a brilliant idea; The five messages leaders must manage; Taking the...

Leading through language : choosing words that influence and inspire

Tác giả: Bart Egnal

Part 1: The many face of Jargon. Part 2: Use the language leadership.

Difficult conversations : craft a clear message, manage emotions, focus on a solution

Nhóm Tác giả: Harvard Business Review Press

Presenting to What makes a conversation difficult?; Think it through; Prepare for the difficult conversation; Conduct the conversation; Follow through; Become a better communicator.