CSDL Luận văn _ Luận án
An investigation into the real situation and solutions to improving the performance of food and beverage service department at royal lotus hotel Da Nang
- Tác giả: Ung Thuy Hoa |
- Giảng viên hướng dẫn: Nguyen Xuan Tich |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper focuses on the real situation of Royal Lotus Hotel. Particularly, it analyzes the real situations of and suggests solution for F&B service at Royal Lotus Hotel. In my paper, I give some drawbacks to the F&B serving process at the Royal Lotus Hotel. After discussing those problems, I will give some solutions and suggestions to improve service processes of the F&B Department at Royal Lotus Hotel.
An investigation into the real situation and some solutions to improving the service process of the reception department at the brilliant Majestic Villa hotel
- Tác giả: Do Thi Anh Tuyet |
- Giảng viên hướng dẫn: Luong Kim Thu |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1: The presentation about theoretical background for this graduation paper; Chapter 2: The general information about Brilliant Majestic Villa hotel and analysis and evaluation about current situation of service process of the receptio department at this hotel; Chapter 3: Some solutions to improve the service process of the reception department at Brilliant Majestic Villa Hotel.
An investigation into the current situation of passenger services department at Vietnam airport ground services company limited - Danang branch and some solutions to improving its service quality
- Tác giả: Doan Dinh Sang |
- Giảng viên hướng dẫn: Nguyen Thi Bich Giang |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the theoretical background of the airport ground services company and customer services; Chapter 2. Is the case description of an introduction about VIAGSDAD as well as Passenger Services Department and passenger service procedures of each flight; Chapter 3. Is the analysis and evaluation through the results of real situations, advantages and dis advantages.
An investigation into the current situation and some suggestions to improving the service quality of front office department at avatar hotel
- Tác giả: Tran Hoang Anh |
- Giảng viên hướng dẫn: Dang Tran Hoai Duong |
- Chuyên ngành: Tiếng Anh Du lịch
Part A: The introduction of the graduation paper, including rationale, aims, and objectives, the scope of the study, methodology, and organization of the study; Part B: This section includes three chapters; Part C: This part will offer some suggestions for the Reception Department to improve the quality of services at Avatar Hotel as well as the conclusion.
An analysis of the suggested translation of chapter 7 & 8 from the book "the happiness trap: stop struggling, start living" by Dr Russ Harris, 2007
- Tác giả: Ho Thao Nhi |
- Giảng viên hướng dẫn: Phan Thi Le Huyen |
- Chuyên ngành: Tiếng Anh Biên - Phiên dịch
Chapter 1: The theorical background of translation; Chapter 2: Suggested version of the text; Chapter 3: An analysis of the suggested version; Chapter 4: Difficulties and Solutions.