CSDL Luận văn _ Luận án
An investigation into the real situation and some solutions to improving the quality of reception department at daystar hotel
- Tác giả: Thai Thi Tam |
- Giảng viên hướng dẫn: Thai Trinh Thao Nguyen |
- Chuyên ngành: Tiếng Anh Du lịch
In this graduation paper, I would like to investigate into the service quality of the reception department at Daystar Hotel and give some solutions to improve it. This graduation paper stater why I selected this topic, presents some concepts involved in reception department and the service quality, describes Daystar hotel and the services of the front office department, analyses and evaluates the service quality of the front office department and gives some suggestion for improving it. By doing this research, I hope the Daystar hotel will attract, more guests to the hotel.
An investigation into the current situation and some solutions to improve the quality of housekeeping service at eco lux riverside hotel Hoi An
- Tác giả: Ngo Pham Kieu Lam |
- Giảng viên hướng dẫn: Duong Huu Phuoc |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. Is the Theoretical Background about Hospitality Industry and the Housekeeping Department; Chapter 2. Is Case Description describing the overview of Eco Lux Riverside Hotel Hoi An and Housekeeping Department; Chapter 3. Includes the real situation of the Housekeeping’s quality, services, SWOT ,staff with the Analysis and Evaluation.
An investigation into the real situation and some solutions to improving the quality of the reception department at Muong Thanh Luxury Danang hotel
- Tác giả: Hoang Le Thuc Hanh |
- Giảng viên hướng dẫn: Phan Thi Thuy Tien |
- Chuyên ngành: Tiếng Anh Du lịch
Chapter 1. The presentation about the theoretical background for this graduation paper; Chapter 2. Is a case Description describing the overview of Muong Thanh Luxury DaNang Hotel and Reception Service at this hotel; Chapter 3. Includes real situation about Reception activities with the analysis and evaluation.
An investigation into the real situation and some solutions to attracting tourists to Non Nuoc Viet travel in the low season
- Tác giả: Ngo Dinh Y |
- Giảng viên hướng dẫn: Phan Thị Nhu Gam |
- Chuyên ngành: Tiếng Anh Du lịch
The graduation paper begins with investigating tourism sector, mainly focused on the tourism situation in Da Nang in the low season. Da Nang city is considered as a popular tourist destination, but in the low season, the number of tourists here is very little, which affects Da Nang tourism industry in general and Non Nuoc Viet in particular in economic development. Therefore, I will give out some ways to attract tourist come here, and I hope my recommendations will help the company attract more visitors and contribute to the growth of tourism industry in Da Nang city.
An investigation into the real situation of front office department and some solution to improving its service quality at fivitel boutique Danang hotel
- Tác giả: Tran Phuoc Van Tho |
- Giảng viên hướng dẫn: Nguyen Thi Hang |
- Chuyên ngành: Tiếng Anh Du lịch
This graduation paper focused on the real situation of Fivitel Boutique Danang Hotel. It is analyzed about the real situation and solution of front office sector at Fivitel Boutique Danang Hotel. In my paper, I give some tables of the number of guests as well as Fivitel Boutique Danang Hotel’s business to make it clearer. After discussing those problems, I will give some solutions and suggestions to improve the welcoming-guest services of the Front Office Department at Fivitel Boutique Danang Hotel.